Install an Internal Notebook Modem

The modem in your notebook is an internal hardware device that allows your notebook to transmit and receive data using a telephone cord, such as sending and receiving faxes and connecting to the Internet using a dial-up service.

If the internal modem in your notebook no longer works properly, you can replace it with a new internal notebook modem by ordering it through your notebook manufacturer or by purchasing one from a notebook parts dealer. This article explains how to install an internal notebook modem in your notebook.

 

Instructions

1) Power down the notebook and remove the battery. Shut down the notebook through its operating system, then close the lid. Put the notebook on a sturdy surface so that you can access the compartments underneath the notebook.
Remove the battery to avoid injuring yourself while working on internal notebook components. To remove the battery on most notebooks, find the battery lock or latch release underneath the notebook and slide it to the unlocked position. Once unlocked, you can pull the battery out of its bay.

2) Unplug all cables, peripherals and devices. Disconnect the power cord from the notebook and remove any devices, peripherals and cables that are attached to the notebook. This includes removing the telephone line, Ethernet cable, mouse, headphones, flash drives and other devices.

3) Remove the modem compartment's cover. Most notebook modems are housed in their own compartment or are contained in the memory card compartment. All internal modems are secured in the motherboard by multiple screws. If you are unsure which compartment houses your modem, review the user guide for your specific notebook model.

Once you find the compartment, remove all of the screws on the modem cover and take off the cover.

4) Remove the old modem. The modem is screwed onto the motherboard with at least two screws. Remove these screws, then locate the small cable that connects the modem and motherboard. Gently pull the connector end of the cable out of the modem.

After you have removed the cable, carefully lift the modem out of its compartment.

5) Insert and attach the new modem. Align the new modem into the compartment so that the screw holes on the motherboard and modem match. Secure the modem in its place, then insert and tighten the modem's screws to attach the modem to the motherboard.

Insert the modem cable into the modem, gently inserting the connector end into the modem. Place the modem cover back on, then tighten the cover's screws.

6) Install the modem drivers. Go to your notebook manufacturer's technical support website to download and install the drivers you need to operate the new modem---otherwise the notebook will not recognize the modem.
After you install the drivers, you are ready to use the modem simply insert a telephone cord into the modem jack on the back of the notebook and into a wall jack. Create a new dial-up connection by running the Network Connections wizard.

 

Tips and Warnings!

1) Use an ESD (electrostatic discharge) wristband or any other grounding device when handling internal hardware to prevent static electricity from permanently damaging the notebook or its hardware.

 

2) Consult your notebook's warranty before replacing the modem, as this may void the warranty.